Shipping policy
SHIPPING & DELIVERY POLICY
SHIPPING OPTIONS
At BLAYRO, we currently ship only within Europe.
We offer the following delivery option:
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Europe (all supported countries):
Shipping cost varies depending on destination and order.
Estimated delivery time: 7–21 business days
All delivery times are estimates only and are provided in good faith. Actual delivery times may vary depending on customs processing, carrier delays, public holidays, or other external factors beyond our control.
DELIVERY AREA
We currently ship only to selected countries within Europe.
Availability of shipping to your country will be shown at checkout before completing your order.
If your country is not available at checkout, it means we currently do not support shipping to that location.
CUSTOMS, DUTIES & TAXES
For international shipments within Europe, your order may be subject to local customs duties, taxes, or import fees depending on your country’s regulations.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
BLAYRO has no control over these charges and cannot predict their amount.
We recommend checking with your local customs office for more information before placing an order.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
TRACKING INFORMATION
When available, tracking details will be provided via email so you can monitor your shipment.
DELIVERY DELAYS
All delivery timeframes are estimates only.
Delays may occur due to:
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Customs clearance
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Carrier delays
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High order volume periods
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Holidays
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Weather conditions
BLAYRO is not responsible for delays caused by third-party shipping carriers or customs authorities.
LOST OR DELAYED PACKAGES
BLAYRO is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.
If your package is delayed, please first contact the shipping carrier, then reach out to us for assistance.
CONTACT INFORMATION
If you have any questions about shipping or delivery, you can contact us:
BLAYRO
Email: support.blayro@gmail.com
Address: Honoré de Balzac Street, 52A, Apartment 64, Kyiv, 02222, Ukraine